Worldwide Shipping and Shopping Support from Japan Sitemap ---->　 MyPage login Our service 　|---For Private users 　|---For Business users 　|---Shoopping Support Service 　|---Freight-collect parcels 　|---Cash on delivery parcels Member type How to use our service Restricted articles Payment Price list Shipping method and options FAQ Contact us Days to arrival / Opening hours Track & Trace Customs Insurance and Guarantee Customer's voice Trouble report Company summary Link to us! Links Home FAQ Trouble report Customer's voice How to buy in Japan Our server and security Privacy Policy Terms & Conditions Company summary Link to us! Links Home Shipping method and Options Shipping company EMS(Express Mail Service) Shipping with highest priority to 121 countries and regions. - Delivery time: 2-6 days (depending on region) - Track & Trace: available on website *For countries not served by EMS, we will ship by airmail. -Available countries -Shipping fees DHL(Express)*Free gifts & Special price! - Delivery time: 1-3 days (depending on region) - Track & Trace: available on website -Shipping fees SEA(Sea Mail) Please refrain from sending valuables and fragile items. Compared to EMS or FedEx, things might be handeled with less care. Shipping to 79 countries and regions. - Delivery time: 1-2 Months(depending on region) - Track & Trace: available by telephone -Available countries -Shipping fees Middle-sized shipping(DHL) - Delivery time: 1-3 days (depending on region) - Track & Trace: available on website DHL -Shipping fees Middle-sized shipping(SEA) - Delivery time: 1-2 month - Track & Trace: not available - Only to United States (except Alaska and Hawaii State) Container shipping - Delivery time: 1-2 month - Track & Trace: not available - Please ask for an estimate before your purchase Comparison of shipping method EMS (Express Mail Service) DHL Middle-sized Air Mail (DHL) SEA (Sea Mail) Method of calculating charge Actual weight Actual weight or volume weight Actual weight Special handling No Yes No Speed comparatively fast Fastest Slow Track & Trace Yes (Depending on countries) Yes (Real time) No (Only by telephone) Countries 121 countriesdetails 220 countries 121 countriesdetails P.O.Box Yes No Yes/No Hotels Yes No Yes/No Days to arrival 3-8days details 2-7days 1-3months Insurance Yes (Up to 2,000,000JPY) Yes (No limit) Yes (Limited by weight) Arrival preferences No Yes No Electronic devices containing Lithium battery No Material Safety Data Sheet required - Recommended parcels Valuable parcels Non-recommended parcels Fragile (Worldwide) Foods, Drink (USA) Clothes, Cemicals, Cosmetics, Foods, Drink (China) Clothes, Foods, Drink (Germany) Cosmetics, Foods, Drink Valuable parcels Fragile Foods, Drink Shipping type Single Shipping If your purchase consists of one box from one sender.This also complies if you buy more than one item in the same shop. Recommended Collect Shipping If you purchase from various shops. If your purchase consists of two or more boxes from the same sender (p. e. two purchases) *All things have to arrive within two weeks. If not, you need to place a new shipping request. Options Repacking service This is a service for repacking your purchases to make them fit in less boxes (in most cases one) and save sending fee. Speed service Speed shipping service is the fastest way of getting your parcel ready to ship. Your items will be treated and handled with preference. *For speed shipping service, only EMS and FedEx is available.

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