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Q&A About shipping requests Can I add items to my shipping request? What is "collect shipping"? What are the prices and available sizes for collect shipping? When do the things have to arrive for collect shipping? The sender is late for shipping. It might take more than 2 weeks until all things arrive. If I buy multiple items from one shop, will this also be collect shipping? Will you open my parcels? Can you check if my box contains all items? What about repacking service? What about speed service? How do you ship my items? Is it possible to send the invoice / manual seperately? Can I choose the box size? Is it possible to attach a message to the recipient (in case it is not myself)? What about my privacy? How can I make changes in my profile? How do I place a shipping request? Is it possible to change or cancel my shipping request? Can I delete my shipping request? I would like to bid on an internet auction. When should I place my shipping request? I would like to buy from an online shop. When should I place my shipping request? I have requested collected shipping, but I would like to change it to single shipping. I wanted to add an item to my shipping request, but the button does not work anymore. I have placed several shipping requests. Can I put them together? The arrival date is different from that written in your confirmation mail. How is that? About member sign-up | About My Page | About shipping restrictions | About arriving items (Japan) | About shipping requests | About pricing and payment | About international shipping | About shopping in Japan | Others