I do not get any confirmation mails.

 
Below is a list of the mails we send you. As there are times where mails do not reach the recipient please check your personalized My Page regularily.


No.

Action

Email title

Time

1

Member sign-up

[DankeDankeCom] Member sign-up completed

One time

2

Shipping Request

[DankeDankeCom] Shipping Request received

One time

3

All parcels arrived

[DankeDankeCom] All parcels have arrived

One time

4

Invoice

[DankeDankeCom] Invoice

One time

5

Payment method

[DankeDankeCom] Please choose your payment method.

Will be sent every 72h if the payment method has not been chosen

6

Payment received

[DankeDankeCom] We have received your payment

One time

7

Payment not received

[Urgent] Payment not received

If payment has not been received within 7 days after selecting payment method:
1st time: after 7 days
2nd time: after 14 days

8

Shipped

[DankeDankeCom] Your items have been shipped

One time

9

Contact Board

[DankeDankeCom] A new message has been posted to your contact board

One time

10

Contact Board

[Reminder] A new message has been posted to your contact board

Will be sent every 72h if the message has not been read


There are cases where mails have failed to reach our customers (especially for free e-mails). For maximum security and reliability please use MyPage and the Contact Board.