Will you open my parcels?


As a general rule, we do not open your parcels. This is to protect your privacy. In the following cases however, parcels might be opened:

*If you check the repacking service option in your shipping request (additional charge).

:If the items are packed in a way that is likely to cause damage during international transport　
-We will put the items in a new box.

*If you checked the collected sending option, we might put your shoppings together in the biggest box if space allows.
-We are trying to provide the cheapest sending possible.

*If the parcel smells, is wet or looks damaged　
-We will check the contents before sending.

In any case, we will not check whether the value or tax information provided by you is correct.