Personal mailbox and Shipping service from Japan
Personal mailbox service
Shopping service
Log in

User sign-up

One by One Shipping service

Place a shipping request

About us    Shipping method and Fee    Restricted articles    Parcel tracking    Customs / Insurance   FAQ   Contact us
Personal mailbox & Shipping service from Japan.
Tell your friends about DankeDankeCom!
Find us on Facebook PayPal
How to use Personal mailbox and Shipping service


STEP-1: USER SIGN-UP

After you sign-up, you will receive an email for confirmation on your email and PayPal account registration.
User sign-up confirmation will be sent automatically in a few minutes after your PayPal account registration.
It contains important information such as your Personal mailbox shipping addresses.
* You can have your own address and store your parcels only for 1575JPY(Storage insurance included) every month.

Notes:
Required for the first time only
If you will not receive Confirmation on User sign-up mail within a few minutes, please re-try the registration (It could be due to incorrect email address).

USER SIGN-UP



STEP-2: Shop or Bid at your favorite sites!
(Or tell your Japanese business partners to ship your marchandises to your Private box address.)

After your User sign-up is completed, you will be given Personal mailbox and can start using our Personal mailbox shipping service immediately.
All the payments must be made with your shops/sellers in advance.

[ATTENTION]
*Please write [Your user ID] after the address in the address field everytime you fill in the orderform at online shops in Japan.

*Please write [Your registered full name in English letters] in the name field everytime you fill in the orderform at online shops in Japan. The order name and your Personal mailbox name must be the same.

*We do not receive Cash on Delivery parcels.
*We do not receive Freight-collect parcels.



STEP-3: Arrivals of your parcels

When your parcels are sent to your Personal mailbox address, we will enter the following information in our data. You will receive an auto-email, "Your parcel arrived".You will see which parcels have arrived in your MyPage.

Date of arrival
Sender's name
Parcel No.
Weight of the parcel (g)
Size of the parcel (cm)

Log into your MyPage and enter the contents of the parcels.

See Sample



STEP-4: Shipping request

Log into your MyPage and select parcels that you want to ship. Complete the "Shipping request" as instructed.
When the shipping request is completed, you will receive an auto-email, "Shipping request sent". Your shipping request status will be shown in your MyPage.


Shipping request order:
1. Select parcels you want to ship
2. Automatic calculation of shipping fee and service fee
3. Select overseas shipping address
4. Select shipping method (EMS/DHL/SEA)

Log into your MyPage and enter the contents of the parcels.

See Sample



STEP-5: Payment on Shipping

By the automatic calculation system, the total shipping fee and service fee will be shown at the end of the shipping request.
Check the amount and make a payment by PayPal.
(We accept PayPal only.)
After your payment, you will receive an auto-email, "Payment confirmed". Your payment status will be shown in your MyPage.


PayPal



STEP-6: Packing

Your parcels will be packed carefully by our staffs.



STEP-7: International shipping

You will receive an auto-email, "Your parcel shipped". You can also check the status on your MyPage.

Note: In case when your package cannot be received at the designated address because away from home etc, please follow re-delivery procedures in your country.
Undelivered items might be shipped back to us after certain period of time so please be aware.


See Sample




About cancellation of your user account

When your shipping box is empty, your user account can be cancelled anytime.



Company summary Customer's voice News articles Container Shipping service
Our team Trouble report Press release dankepack.com
Terms and Conditions Our server and Security Link to us
Privacy policy Service Comparison Chart Links


DHL-Worldwide Experss EMS-Express Mail Service Japan Shop Facebook-Made in Japan

Copyright 2005-2011. Allrights are reserved by DankeDankeCom Ltd.