When your parcel information are not verified

Attention
届いたお荷物の発送主の名称が入力されたものと異なる場合や発送予約がない場合は、お荷物確認までに時間がかかりますので、リアルタイムに情報が表示されません。スムーズに発送準備をするために、正確な情報をいただけますようお願い致します。

About "Amazon Market place" and "Yahoo Auctions"
発送主のユーザーネームや「ヤフーオークション」等の表示のみではお荷物の判別ができかねますため、必ず発送主の名称を確認して下さい。

Message
Subject: [URGENT] Please place a shipping request

Dear Mr. xxx,

today, a parcel from xxx has arrived at our company. Please
log into "My Page" to place a shipping request or to add this
parcel to an existing request.

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*In case you have not placed a shipping request

---> Please place a new shipping request

*In case the data does not match with the one you furnished

(1) If the parcel is in your list

---> Please update the sender's information so that we can attribute the parcel

(2) If you forgot to add it

If within 48 hours after placing your request, and all items have not arrived yet:

---> Add parcel to your request

If 48 hours have passed since placing your request, or if all items have arrived:

---> Please place a new shipping request for this item.



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MyPage
https://ssl.cubenet2.jp/mypage-en/

*Please understand that in case your given information does not match
with the items received there may be a delay in delivery.

DankeDankeCom

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DankeDankeCom-Global Shipping Service DankeDankeCom
www.dankedanke.com
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Contact board

In the following case, you will receive a message from the contact board.

-In case you have not placed a shipping request

-In case the data does not match with the one you furnished


Shipping request

If you receive this message, log into your MyPage and proceed to place a shipping request.