DankeDankeCom-Shopping support and worldwide shipping service from Japan Worldwide Shipping and Shopping Support from Japan
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Collected shipping and repacking of all your internet-shoppings from Japan-Shopping Support and Worldwide Shipping from Japan-DankeDankeCom
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How to use our service MyPage login Free member sign-up


STEP-1: Member sign-up
After you sign-up, you will receive an email for Confirmation on Member sign-up automatically in a few minutes.
It contains important information such as our shipping addresses.
Notes:
Required for the first time only
If you will not receive Confirmation on Member sign-up mail within a few minutes, please re-try the registration (It could be due to incorrect email address).
Free Member sign-up



STEP-2: Shop/Bid at your favorite sites!
Most of Japanese shops accept credit cards and bank/post transfer. If the shop dosn't accept credit cards, we recommend to use our "Shopping support service", "Cash on delivery service" or "Payment service".

To use one of the services above, please contact us from "Contact Board" in MyPage. We will help your shopping at Japanese shops. (Please note: there is no bidding support for auctions.)

Shopping support
Fright-collect parcels
Cash on delivery parcels

Helpful links:
Japan Stores Japan Stores
Japan Stores is the first internet portal where you can buy Japanese products directly from Japanese online shops. Our member shops are offering a broad range of products, and new shops are joining us every week!
Browse the catalogues, pay conveniently using PayPal and get your shoppings shipped together in one parcel, no matter how many shops you bought from. Shopping abroad has never been easier!

Dear customers who want Japanese products!
At online shopping malls or shops in Japan, only Japanese credit cards are accepted due to card counterfeiting and fraud protection. Now DankeDankeCom offers "Shopping support service" to make you shop easily and smoothly. Be a member now!



STEP-3: Payment to the shops/sellers (If you do not need shopping support)
All the payments must be made with your shops/sellers before we start shipping your items.

Fright-collect parcels
Cash on delivery parcels

Please use the address below to send your shopped items from the shops/sellers.

Or you can copy & paste our address in Japanese as follows:

Postal code: 337-0042
Prefecture: 埼玉県 (Saitama-ken)
City: さいたま市 (Saitama-City)
Address: 見沼区南中野298-1 (Minuma-ku, Minaminakano) Your ID
Telephone: 048-680-1534
Recipient:
Your registered name in English
[ATTENTION]
-Please write [Your member ID] after the address in the address field everytime you fill in the orderform at online shops in Japan.
-Please write [Your registered full name in English letters] in the name field everytime you fill in the orderform at online shops in Japan.
-All the payments must be made with your shops/sellers before we start shipping your items.
-For carriage cash on delivery parcels, we charge 300JPY as a service charge.
-For cash on delivery parcels, we charge 15% on the Cash on delivery amount. You will need to apply the parcel information on the contact board and pay the total amount (except shipping cost) in advance.



STEP-4: Shipping Request
Log into MyPage, and complete the "Shipping Request" as instructed. Please note if there is no shipping request placed when your parcel arrives or the registered sender's name doesn't match the sender's name on the parcel, we will hold your parcel for a certain period, and the procedure may delay.
Combining different shipping request
Parcels with different shipping request numbers can not be combined to ship together. Please fill in the parcel information under the same shipping request number if you wish your parcels to be combined.
Additional parcels
Parcels can be added to your shipping request within 48hours after placing a shipping request. However, if all parcels have already arrived, it may not be possible to add any more. Due to the large quantity of parcels we receive every day this limitation has become necessary to guarantee a quick dispatch and to avoid mistakes, leading to delays. We appreciate your understanding.



STEP-5: We will send a message from contact board if we find your request incorrect or incomplete.



STEP-6: You will receive an email Confirmation on Shipping Request automatically in a few minutes. You can also check your status on MyPage.


STEP-7: Delivery your items to us
Your items should be delivered to us within 2 to 7 days on average from the shops/sellers.

Note: Delivery will vary by shops/sellers. Please contact your shops/sellers for delivery time.


STEP-8: After your items are all shipped to us, you will receive an email for Arrival Notification from us. You can also check the status on MyPage.


STEP-9: Invoice
When your parcel is packed and ready to ship, you will receive an notification email for Invoice. Please log into MyPage and click the "Payment button" . When you choose a payment method, the invoice will be shown. Payment must be made to us before we shipped.

Note: You will receive an email as we receive all your items. Shipping cost will be set by measuring the size and weight.


Price list
PayPal Japan Post Bank


STEP-10: Shipping notification
You will receive an email for Shipping Notification. You can also check the status on MyPage.
EMS (Express Mail Service) DHL


STEP-11: Arrival of your package to your address
Note: In case when your package cannot be received at the designated address because away from home etc, please follow re-delivery procedures in your country.
Undelivered items might be shipped back to us after certain period of time so please be aware.



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