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| How to use our service: |
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| STEP-1: Member sign-up |
After you sign-up, you will receive an email for “Confirmation on Member sign-up” automatically in a few minutes.
It contains important information such as our shipping addresses.
Notes:
・Required for the first time only
・If you will not receive “Confirmation on Member sign-up” mail within a few minutes, please re-try the registration (It could be
due to incorrect email address).
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| STEP-2: Shop/Bid at your favorite sites! |
Most of Japanese shops accept credit cards and bank/post transfer. If the shop dosn't accept credit cards, we recommend to use our "Shopping support service", "Cash on delivery service" or "Payment service".
To use one of the services above, please contact us from "Contact Board" in MyPage. We will help your shopping at Japanese shops. (Please note: there is no bidding support for auctions.)
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Helpful links:
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JPstores-Japanese stores
JPstores is the first internet portal where you can buy Japanese products
directly from Japanese online shops. Our member shops are offering a broad
range of products, and new shops are joining us every week!
Browse the catalogues, pay conveniently using PayPal and get your shoppings
shipped together in one parcel, no matter how many shops you bought from.
Shopping abroad has never been easier! |
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Popular Stores in Japan |
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Dear customers who want Japanese products!
At online shopping malls or shops in Japan, only Japanese credit cards
are accepted due to card counterfeiting and fraud protection. Now DankeDankeCom
offers "Shopping support service" to make you shop easily and smoothly. Be a member now! |
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| STEP-3: Payment to the shops/sellers (If you do not need shopping support) |
All the payments must be made with your shops/sellers before we start shipping
your items.
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Please use the address below to send your shopped items from the shops/sellers.
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298-1 Minaminakano, Minuma-ku, Saitama-shi,
Saitama 337-0042 Japan
TEL 048-680-1534
DankeDankeCom Ltd. + Your ID + Your name in English
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Or you can copy & paste our address in Japanese as follows:
Postal code（郵便番号）: 337-0042
Prefecture（都道府県）: 埼玉県
City（市/区/郡）: さいたま市
Address（町/番地）: 見沼区南中野298-1
Telephone（電話番号）: 048-680-1534
Recipient（お名前）: ダンケダンケコム有限会社+Your ID+Your name in English |
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| STEP-4: Shipping Request |
| Log into “MyPage”, and complete the "Shipping Request" as instructed. |
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STEP-5: We will send a message from contact board if we find your request incorrect
or incomplete.
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STEP-6: You will receive an email “Confirmation on Shipping Request” automatically in a few minutes. You can also check your status on MyPage.
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| STEP-7: Delivery your items to us |
Your items should be delivered to us within 2 to 7 days on average from the shops/sellers.
Note: Delivery will vary by shops/sellers. Please contact your shops/sellers
for delivery time.
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| STEP-8: After your items are all shipped to us, you will receive an email for “Arrival Notification” from us. You can also check the status on MyPage. |
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| STEP-9: Invoices |
When your parcel is packed and ready to ship, you will receive an notification
email for “Invoice”. Please log into MyPage and click the "Payment button" . When you choose a payment method, the invoice will be shown. Payment must be made to us before we shipped.
Note: You will receive an email as we receive all your items. Shipping cost will be set by measuring the size and weight.
See shipping cost table
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| STEP-10: Shipping to you |
You will receive an email for “Shipping Notification”. You can also check the status on MyPage.
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| STEP-11: Arrival of your package to the designated address |
Note: In case when your package cannot be received at the designated address
because away from home etc, please follow re-delivery procedures in your
country.
Undelivered items might be shipped back to us after certain period of time
so please be aware.
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