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Customs and Insurance
Please be aware that depending on the country, items might be subject to import tax. Value declaration and import tax issues are in the sole responsibility of the customer. Also, if problems arise from wrong or missing declaration, DankeDankeCom shall not be responsible. Please be fill in the value declaration to your best knowledge in order to avoid any trouble.

The tax declaration states the contents and value of your parcel in English. It is mandatory for international shipping. Local customs authorities may use this information to evaluate whether tax has to be paid. We are filling in the tax form based on the information you gave to us and will not check it for correctness; however, we will not be responsible for problems arising from misstatements. Please provide the correct information in order to avoid problems with your local authorities.


About the customs declaration

You will have to fill in the customs declaration in the Shipping request form. Please fill in the purchase price or (in case you have not bought the item) an estimated value.

*DankeDankeCom does not accept any responsibility for problems arising from the tax declaration.


About tax payment

EMS / SEA
If duties have to be paid, you will usually receive a postcard from the local authorities. Taxes and duties can be paid at the post office.
-Please note that the payment method may change, depending on the country.

DHL
DHL will automatically declare the items based on the information given by you, and pay in advance. You will have to pay the taxes when the parcel is delivered.


Customs and Insurance

EMS-Express Mail Service
Under 20000yen value: free
Over 20000yen value:
50JPY every 20000yen
*Shipping service charge are not covered by insurance.

DHL-Worldwide Experss
Under 10000yen value:
free
Over 10000yen value: 2500JPY or 1.1% (whichever is greater)
*Shipping fee and shipping service charge are not covered by insurance.


Not available

(Indemnity)
Under 5kg: 11160yen
5kg-10kg: 15170yen
10kg-15kg: 19190yen
15kg-20kg: 23200yen
20-25kg: 27220yen
25-30kg: 31230yen
*Shipping charge are not covered by insurance.


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