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Dear customers who want Japanese products!
At online shopping malls or shops in Japan, only Japanese credit cards
are accepted due to card counterfeiting and fraud protection. Now DankeDankeCom
offers "Shopping support service" to make you shop easily and smoothly. Be a member now! |
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This option can be used to buy items in
Japan paying by 'cash on delivery' (COD), or to get items already paid shipped
to DankeDankeCom by 'cash on delivery'.
*A service charge will apply for this service.
*If you need Shopping support, please click here.
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| How to use the 'cash on delivery' service for paying goods |
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Register |
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Please register your request logging into 'My Page' and choosing 'Register Cash on Delivery' inside the contact board. Make sure to do this at least one day before your parcel arrives (weekends and national holidays excluded).
Please make sure to mark the following
points:
-Sender
-COD amount (product price + domestic shipping + COD fee)
-COD service charge (15% of the amount above)
-Total amount
*PayPal fee will not be additionally charged from November 1, 2007.
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Shipping request |
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Make sure to place a shipping request at least one day before your parcel
arrives (weekends and national holidays excluded). You can do this in 'My Page'.
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Advanced payment |
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Please make sure to pay the full amount (COD amount + COD service charge) to our account at least one day before your parcel arrives at DankeDankeCom. In case you pay by postal transfer the PayPal fee does not have to be paid, but all the transactions fees have to be paid instead.
*Please note that we do not give notice when the money has been received.
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PayPal
paypal@dankedanke.com
Post bank
(Branch No.) 10330
(Account No.) 85862981
(Account name) DankeDankeCom Ltd.
(SWIFT code) JPPSJPJ1
DankeDankeCom Ltd.
298-1 Minaminakano, Minuma-ku, Saitama-shi
Saitama 337-0042 Japan
TEL: 048-680-1534
*The transfer fees are charged to the user.
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Helpful links:
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PayPal
PayPal lets you send money to anyone with email. PayPal is free for consumers and works seamlessly with your existing credit card and checking account. You can settle debts, borrow cash, divide bills or split expenses with friends all without going to an ATM or looking for your checkbook. |
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Article reception |
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| We will receive and pay your article on your behalf. You will get another
invoice for the international shipping. |
| Attention |
*Any 'cash on delivery' parcels that have not been fully paid in advance, or parcels without shipping request, will be rejected by us. This is indicated by our system, and no exceptions can be made.
*Parcels rejected by us will be returned to the respective sender.
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| How to use the 'cash on delivery' service for paying domestic transport |
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Shipping request |
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Please place a shipping request under 'My Page'.
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| Attention |
*In cases where only the domestic shipping costs are to be paid by 'cash on delivery' (where the item itself has been paid by the customer), we will advance and later charge the domestic shipping fees if a shipping request has been placed. Parcels without shipping request will be rejected. This is indicated by our system, and no exceptions can be made.
*Parcels rejected by us will be returned to the respective sender.
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Service charge |
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| We will charge the domestic shipping costs and service charge
together with the international shipping charge. |
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| Charges |
| Cash on delivery |
15％
Amount x 15% is additionally charged.
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Deposit by Paypal
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Only item value under 30000JPY is possible
*PayPal fee is not additionally charged. |
Deposit by bank / post bank transfer
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No upper limit
*The transfer fees are charged to the user. |
Carriage cash on delivery
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300JPY |
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Possible
cases
* Please contact us if you encounter a case other than those below. |
| COD for paying
goods |
| Case |
Our reaction |
What to do |
| Wrong amount sent
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Contact you via contact
board |
Pay the missing
amount |
| Money not received in
time |
Reject (return to
sender) |
Contact sender |
| COD registration not received in
time |
Reject (return to
sender) |
Contact sender |
| Shipping request not received in
time |
Reject (return to
sender) |
Contact sender |
| COD for
domestic shipping costs |
| Case |
Our reaction |
What to do |
| Shipping request not
received in time |
Reject (return to
sender) |
Contact sender |
| Domestic shipping fee
over 3,000JPY |
Reject (return to
sender) |
Contact
sender |
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APEC Tariff (Link) |
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